Privacy Policy | Data-Mash-Up

1. Introduction

Data-Mash-Up Pty Ltd (ATF The Trustee for DMU Unit Trust) (ABN 53 211 814 663 / ACN 669 018 204) (“we”, “us”, “our”) is committed to protecting the privacy of personal information we collect. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, hold, use, and disclose personal information in connection with our consulting services and this website (datamashup.com.au).

2. Information We Collect

Personal information

We may collect the following personal information:

Name and job title
Email address and phone number
Organisation / employer name
Details you provide when completing our contact form or corresponding with us

Automatically collected data

When you visit our website, our hosting infrastructure and analytics tools may automatically collect technical data such as your IP address, browser type, device information, pages visited, and referring URL. This data is used in aggregate form to improve website performance and is not used to personally identify you.

3. How We Collect Information

We collect personal information:

Directly from you — when you fill in our contact form, send us an email, or speak with us by phone
From third parties — such as your employer or a referral source, in the course of providing our consulting services
From publicly available sources — such as company registers or professional networks

4. Why We Collect & How We Use It

We collect and use personal information for the following purposes:

To respond to your enquiry or request
To provide, manage, and improve our consulting services
To communicate with you about projects, proposals, or engagements
To comply with legal and regulatory obligations
To maintain and improve the functionality and security of our website

We will not use your personal information for direct marketing without your consent, and you may opt out of any communications at any time.

5. Disclosure of Personal Information

We may disclose your personal information to:

Our employees, contractors, and professional advisors who need it to perform their duties
Third-party service providers who assist us with IT hosting, email delivery, and website analytics
Government or regulatory bodies, where required by law

Some of our service providers (such as cloud hosting and email infrastructure) may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers comply with obligations substantially similar to the APPs.

We do not sell or rent your personal information to third parties.

6. Cookies & Third-Party Tools

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. We use the following third-party tools:

Cloudflare — for content delivery and security
Abacus AI — for our website chat assistant

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and from unauthorised access, modification, or disclosure. These measures include access controls, encrypted communications (SSL/TLS), and secure cloud infrastructure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Access & Correction

You have the right to request access to the personal information we hold about you, and to request correction of any information that is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details below. We will respond within a reasonable period (generally within 30 days).

9. Complaints

If you believe we have breached the APPs or mishandled your personal information, you may lodge a complaint with us at the contact details below. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to make an access or correction request, please contact us:

Data-Mash-Up Pty Ltd
Level 1, 78-78A Campbell Street, Surry Hills, NSW 2010
Email: [email protected]